Helpdesk Plus
Our facilities management helpdesk is manned by professionally trained staff who can immediately understand your issue and deliver the best solution. We offer:
- 24 hour coverage, 365 days per year
- Job allocation
- 3rd party supply chain management
- Client budget management (Revenue & Capex)
- Handyman regime management
- Compliance scheduling & Complete asset management
- Accurate and timely management reporting
- Expert questioning to ascertain the true nature of any issues
- Batching of non-urgent works to eliminate costly reactive maintenance
- Management of all planned maintenance schedules
- Management of job closedowns
- Supplier performance management and reporting
- Warranty Management
- Operational issue reports
- Invoice verification and validation